10% of our profits from electric bike and electric scooter sales will be donated to Sustrans via Work for Good.
With every order of an e-bike or e-scooter through Pedal & Chain, you are contributing to the brilliant work Sustrans are doing.
Sustrans are the UK charity making it easier for people to walk and cycle. The work they do creates healthier places and happier people. This aligns perfectly with our mission to enable people to be kinder to themselves and the planet.
They are custodians of the National Cycle Network, a UK-wide network of traffic-free paths for everyone, connecting cities, towns and countryside, loved by the communities they serve.
What difference can you make?
50,000 people a year die prematurely in the UK from exposure to the poor air quality on our busy city streets. Cars internally recirculate the pollution giving their occupants a double dose! Cyclists have much less exposure and an e-bike rider using quieter roads has practically none.
Sustrans brings people together to create places with clean air and green spaces, where friends and facilities are just a short walk away.
When you order an electric bike or e-scooter from Pedal & Chain, you are making a difference to communities across the UK.
✔ We donate 10% of our profits to Sustrans ✔ 14-days free electric bike insurance (applicable for EAPC bikes) ✔ 30-day returns policy ✔ Best price guaranteed ✔ Access to mechanics nationwide ✔ At least 6 months manufacturer's warranty ✔ Expert support from our friendly team ✔ Free E-Book with every E-Bike & Scooter order
FREE & FAST DELIVERY
Delivery times vary depending on the supplier, please find details for each product in the description tab on the product page.
Enjoy free home delivery on all orders over £500. Our nationwide couriers include FedEx, UK Mail, DHL and UPS.
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We’ll send you tracking details by email within 48 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at email@example.com so that we can help.
YOU'RE COVERED BY A WARRANTY
Shop with confidence knowing that your product will be covered by a manufacturer's warranty. This means that if any faults should arise through normal use, we'll support you and arrange the repair or replacement with the manufacturer.
ACCESS TO MECHANICS NATIONWIDE
We can signpost you to experienced e-bike mechanics to assist you with services and repairs. We're committed to providing excellent aftercare so you can ride away knowing you'll be looked after.
You have 30 days after receiving your item to request a return.
You can always contact us for any return questions firstname.lastname@example.org
CANCELLATIONS & REFUNDS:
Any orders cancelled after 12 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.