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Electric Scooters - Everything You Need To Know

Here is everything you need to know to own an electric scooter. After reading this guide, you'll have all the info you need to purchase your new e-scooter.

E-SCOOTER BENEFITS

CONVENIENCE
A lot of e-scooters fold up after use so you can travel with them and simply unfold and go when you’re able to ride again.

LOW OPERATING COSTS
Once you have purchased your new ride, you will save on fuel which you would have used if you opted for a car for your short journey.

ECO-FRIENDLY
E-scooters will produce no air pollution while you cruise along.

EASY TO USE
The majority of e-scooters are operated with a simple thumb-push throttle. Easily kick away and push your thumb and your scooter will start taking you where you need to be.

FASTER
Instead of walking, take your scooter! Not only will you enjoy the journey more, you’ll also be where you need to be in no time.

ZERO NOISE POLLUTION
Travelling around normally has to involve noise, right? Wrong. Instead of a car, motorbike, train or bus, take your quiet e-scooter and get from A to B in the fastest and quietest way.

ACTIVE TRANSPORT
An e-scooter will get you moving more than most other forms of transport. This will have health benefits when your scooter becomes your go-to form of transport. Also, they help improve your balance and activate your core.

EFFICIENT TRAVEL
Electric scooters are considered to be one of the most efficient means of transport, as they are comfortable, fast, easy to transport and store and most importantly, they are eco-friendly.

Current uk e-scooter laws

Under current UK law, privately owned electric scooters are legal to ride on private land with permission however they are illegal to ride in public.

You must check local and regional laws to ensure you operate an electrical scooter safely and legally. More info can be found at GOV.UK.

There are changes to this law planned in the future, we will update our FAQ page to indicate any changes to this law.

Read more about the legality here.

Electric Scooter Batteries

The battery and the motor are the two main components of every e-scooter. The battery will either be located within the deck or as part of the stem. The size of your battery will determine the range you can get out of your scooter. Your battery life will often be displayed on your screen so you don’t get caught out with a flat battery.

Speed & Power
The size of your motor will determine your speed and ability to climb hills. The bigger the motor, the easier your scooter will power up hills. It is common for the scooters with larger motors to have one in each wheel pushing you all the way. It’s also important to know that larger motors can decrease the range as they consume more energy.

Storage
Scooters are often foldable with a few simple steps. Read the instructions delivered to find out the best way to fold. This enables you to take your scooter with you anywhere.

Ride Away
Most scooters will require a push off to gain momentum before you engage the throttle. Simply kick as you would a regular scooter, then stand on your deck and let the scooter do the work for you. The brake lever will be operated by your other hand and will work in the same way as a bicycle brake, keeping you safe when you need it

Watts (W) – the combination of volts + amps = watts.

Amp hours (Ah) – how many amps the battery can produce in an hour. This measurement is often listed in an e-bikes specification.

Watt hours (Wh) – how many watts the battery can produce in an hour.

CHARGING AN ELECTRIC SCOOTER

HOW TO CHARGE

Charge your e-scooter like you charge your phone. When you’ve finished exploring, plug your charger into a wall socket and the other end into your scooter’s charging point. Wait to see your scooter charging as expected then let it charge for a few hours so it’s ready for your next ride.

REMOVABLE BATTERIES

Some scooters have a removable battery which comes in handy when it’s time to charge. With a removable charger, you have the benefit of just bringing your battery inside and you can leave the scooter separate.

It is recommended that you promptly remove your charger once your scooter has reached full charge. This will help prevent battery degradation and keep your scooter cruising around all day.

MAINTENANCE

When storing your e-scooter for long periods of time, leave your battery at around 40% charge. This will help maintain your battery life and reduce degradation. Leaving it flat for long periods of time is the quickest way to reduce your battery life and storing it at full charge can also have detrimental effects.

ELECTRIC SCOOTER RANGE 

The range of your e-scooter is one of those things where the answer is often “it depends”. That’s because there are so many variables that have an impact on your range. These include speed, gradient, rider weight, model, battery, age, weather and the type of terrain you’re riding on. All of these factors will have an effect so it is worth taking the maximum range and taking away miles when these factors are not optimised.

Factors that can affect your range: Model, Battery, Age, Weather, Terrain, Tyre Pressure, Speed, Gradient, Rider weight

The two numbers to look for on your e-scooter specification are the Voltage (36V) and the Amp Hours (6.4Ah). These numbers indicate the size of your battery and therefore the range.

If you want a more specific idea of how many miles your e-scooter will give you, check out your scooter’s description and specification. They often have an estimated maximum range. Once you start riding frequently, you’ll soon work out how far you can go on a single charge and you’ll be an expert!

ELECTRIC SCOOTER MAINTENANCE

So you’ve joined the e-scooter club and you’re starting to see all the benefits of having a foldable, lightweight and powerful way to travel! Here are some simple things you can do to keep your scooter in tip-top shape.

Maintenance can be broken down into 3 main components: battery, tyres and brakes.

BATTERY MAINTENANCE

Taking care of your battery will maximise its lifespan and keep your e-scooter moving for longer.

The battery will start to deteriorate over time due to the endless cycle of charging and discharging. Temperature can also have an impact on battery life, both in terms of when you’re using your scooter and when it’s safely tucked away for the night.

So what can you do to prevent these causes?

First, try to avoid running your battery to zero before recharging. If you put your battery on charge while there’s still power, you’ll be prolonging its life span

Second, try to avoid storing your electric scooter in an area that’s subject to extreme heat or cold.

TYRE MAINTENANCE

Your tyres are going to be doing a lot of hard work during your journeys and you can help them out by keeping an eye on your tyre pressure (air-filled tyres only) and tyre tread.

Under-inflated tyres are at greater risk of punctures, have a weaker grip and can cause excessive wear on the inner tube.

We’d also highly recommend picking up some puncture protection fluid to help reduce the risk of punctures. This fluid works by creating an instant permanent seal when a puncture occurs, minimising any loss of pressure and allowing you to continue on your travels. Some scooters come with a puncture protection fluid already applied so it’s worth checking your specification.

It’s important to check your tyres before every ride to make sure that the pressure is at the correct level.

E-SCOOTER BRAKE MAINTENANCE

There’s no denying it’s important to keep your brakes in good shape for obvious reasons! All electric scooters have different braking mechanisms, so have a read of your user manual for specific details and advice on how to maintain your braking system.

As a general rule, it’s a good idea to check your brakes on a regular basis – particularly if your scooter has a disc brake. The pads of disc brakes will become worn over time and need to be replaced, while it’s likely that the disc brakes themselves will also need adjusting every so often.

GENERAL SCOOTER CARE

An essential part of scooter maintenance is just taking the time to give your scooter a quick wipe down now and then will help to prevent the build-up of dirt and grime. Use a damp cloth rather than a bucket of water and a sponge or you risk causing water damage.

Another general point is don’t use your electric scooter in poor weather. Extreme temperatures can affect battery performance, while rain can cause damage.

ELECTRIC SCOOTER REPAIRs

If you travel enough miles on your scooter, the chances are you will have to do some sort of repair/maintenance. Currently, we do not have repairs facilities however you do have plenty of options to get your repair sorted:

ONLINE FORUMS

Because many electric scooter problems end up being relatively simple to fix, your first option is to seek advice from online forums.

CHECK YOUR WARRANTY

All our e-scooters come with a manufacturer’s warranty, this will cover any defects with your e-scooter. Warranties do not cover accidental damage or expected wear and tear. If you think the issue is caused by a defect, check if you are still within the warranty period and get in touch.

DO-IT-YOURSELF

You can do many common repairs yourself if you have a maintenance-friendly scooter. Be aware that some electric scooter models are not maintenance-friendly. Typical repairs are fixing flat tyres, changing tyres, adjusting brakes and loose parts.

LOCAL PERSONAL ELECTRIC VEHICLE (PEV) REPAIR SHOPS

Local personal electric vehicle shops are popping up in most urban areas. Some repairs are best left to the professionals. You might be lucky enough to live near one of these.

BIKE SHOPS

If all else fails, your last resort is your local bike shop. Some bike shops will perform scooter repairs, but the vast majority won’t touch them. Bike shops that also work on electric bikes will be more inclined and less intimidated (or worried about liability).

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